8 (495) 775 775 7 Moscow and Moscow Region 8 (800) 700 775 7 Other regions of Russia

Intellectual telephone service SmartIVR

SmartIVR voice service is the newest intelligent automatic self-service system in the call-center of Credit Europe Bank.

Receiving an incoming call from mobile phone SmartIVR is automatically:

  • Recognize who calls us when the call is from a registered in the Bank mobile phone number;
  • Anticipate the cause of the call (the presence of inactive cards, information about the nearest dates and amounts of payments on cards and credits, the last incoming payments on current accounts, delays in products, etc.);
  • Without the necessity to listen to the entire menu, will direct to those menu items that correspond to the active banking products of the client.

Rate a new level of telephone service right now!

Follow the voice prompts of the SmartIVR system to navigate through the menu and find the needed service section.

To get the consultation in English: